Member Services

Our customer service department strives to provide quality customer service with a commitment to fulfill the needs and requests of all customers through knowledge and understanding of products and procedures. We promote efficient customer service with patience and understanding.

Woodmen of the World / Assured Life Association representatives can help you file a claim, update your certificate, or answer any question you may have about your certificate and coverage. Call 1-800-777-9777 Press 3 or email us at wowservice@denverwoodmen.com.

Or, you may use the following forms to make changes to your life insurance certificate or to report a claim. Simply click on the name of the form. These forms are in PDF format. To read this format, you need Acrobat Reader. Download it for free here: Adobe Acrobat Reader.

All forms should be completed and mailed to our office at the following address:

Woodmen of the World and/or Assured Life Association
8000 East Maplewood Avenue Suite 105
Greenwood Village, Colorado 80111-4727

Change of Address Form  This form should be used to record your change of address.

Change of Name Form  This form should be used to record your change of name.

Change of Certificate Owner Form This form should be used to record a change in or transfer the ownership of your certificate. All lines must be completed to
effect the change. If there will not be a contingent owner, please indicate "none" on the form.

Change of Beneficiary Form This form should be used to record your change of beneficiary. If you are listing a Trust as a beneficiary, we need to receive a complete copy of the Trust along with your change of beneficiary form.

Authorization to Honor EFT Withdrawals This form should be used to request automatic withdrawals from either your checking or savings account to pay the premiums on your certificate. If you have changed bank accounts, this form is required to make that change as well.

Contract Assignment Form  To assign the control of your life insurance certificate from the Owner to the Assignee please complete this form. By completing this form the current Owner of the certificate will relinquish all right, title, and interest in the certificate of insurance. The assignee's rights including the ability to change beneficiaries, surrender, borrow upon or further assign the contract, as allowed by the certificate itself.

Death Claim Forms These forms should be used to make a claim for the death benefit of a certificate. Death Claim Form Instructions 

Customer Service Survey Send us your feedback regarding your recent contact with our customer service specialists or your claims request.